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Terms and Conditions

**Website Usage and Transactions – ClickCarGroup.com: A Comprehensive Guide**

Welcome to ClickCarGroup.com, your premier destination for a revolutionary and comprehensive car-buying experience. This in-depth guide provides a thorough exploration of our platform, elucidating our pivotal role, the intricacies of transactions, data reliability, pricing transparency, buyer responsibilities, legal rights, dispute resolution, and introduces essential information about our administrative and delivery fees.

**1. The Facilitator Role and Transaction Dynamics:**
At ClickCarGroup.com, we don’t just connect buyers and Sellers; we orchestrate a seamless and secure transactional experience. Our role is that of a mediator, ensuring all parties adhere to the stipulations outlined in these terms and conditions, fostering an environment of trust for automotive transactions.

**2. Reliance on Information and Expertise:**
In our commitment to reliability, we provide accurate information, commentary, and materials. It’s essential to note that these resources are not substitutes for professional advice. We disclaim all liability arising from reliance on such materials by visitors.

**3. Pricing Transparency and VAT Inclusivity:**
Our dedication to transparency extends to pricing. All prices on ClickCarGroup.com are inclusive of VAT, providing clarity on the total cost of potential purchases.

**4. Buyer Responsibilities and Informed Decision-Making:**
Empowering buyers is central to our mission. We recommend confirming all information with the Seller, conducting inquiries, and understanding the Seller’s background for informed decision-making.

**5. Contractual Relationship and Direct Engagement:**
Engaging with ClickCarGroup.com means direct engagement with Sellers. The resulting contract for a purchased vehicle will be between the buyer and the Seller, with ClickCarGroup.com operating without liability for losses incurred during the transaction.

**6. Legal Rights, Responsibilities, and Consumer Protections:**
Buyers should be aware that ClickCarGroup.com does not possess listed items. Responsibility for compliance and enforcement of obligations under the Contract rests between the Seller and the buyer. Understanding legal rights, especially in the case of misrepresented items, is crucial.

**7. Dispute Resolution and Mediation Services:**
ClickCarGroup.com encourages fair resolution in disputes. In case of conflicts, both parties are urged to find amicable solutions. While mediation is available, it is not obligatory. For assistance, the dedicated support team can be reached at [customercare@clickcargroup.com](mailto:customercare@clickcargroup.com).

**8. Financial Transactions, Admin Fee, and Secure Payments:**
Securing financial transactions is paramount. Buyers should be aware that a mandatory £299 admin fee is charged for processing, hosting, and security. This fee is payable upon the agreement to purchase a vehicle. Payments for third-party items are based on their terms, and direct payments via the site are not accepted.

**9. Delivery Fee:**
For the convenience of our buyers, ClickCarGroup.com offers a delivery service at a nominal fee. The delivery charge is £1.00 per mile, providing a hassle-free option for receiving purchased vehicles at your doorstep.

**10. Continuous Improvement and User-Centric Approach:**
ClickCarGroup.com reserves the right to enhance terms and conditions for user benefit. Your feedback is valuable. For clarifications, concerns, or feedback, contact us at [customercare@clickcargroup.com](mailto:customercare@clickcargroup.com).

**11. Exploring the Depths**

In navigating the comprehensive landscape of ClickCarGroup.com, it’s imperative to delve deeper into the intricate facets that make us a frontrunner in the online car marketplace. Let’s explore additional dimensions of our commitment to excellence and innovation:

**11.1. A Glimpse into Our Robust Platform:**
ClickCarGroup.com stands out for its intuitive interface, cutting-edge features, and user-friendly design. Our platform is continually evolving to meet the dynamic needs of modern car enthusiasts. Explore thousands of listings, each curated for quality and reliability.

**11.2. Navigating the Search:**
Ease of use is at the core of ClickCarGroup.com. Navigate through a myriad of search filters, allowing users to tailor their search experience. Whether you seek a specific make, model, year, or price range, our platform streamlines the process.

**11.3. The Seller Vetting Process:**
To ensure the utmost quality and reliability, ClickCarGroup.com employs a stringent vetting process for Sellers. We partner with reputable dealers, and each listing undergoes thorough scrutiny before being showcased on our platform. This commitment translates into a curated selection of vehicles for our discerning buyers.

**11.4. Comprehensive Vehicle Details:**
Transparency is our hallmark, and this extends to the detailed information provided for each vehicle listing. From mileage and registration details to engine specifications and performance metrics, we empower buyers with comprehensive data to make informed decisions.

**11.5. Financing Solutions for Every Need:**
Understanding that every buyer’s financial situation is unique, ClickCarGroup.com goes beyond the ordinary by offering exclusive lender partnerships. Our one-of-a-kind black box finance solution is tailored for those with credit challenges, ensuring that financing is accessible to a diverse range of customers.

**11.6. A Commitment to Customer Support:**
Behind the scenes, ClickCarGroup.com boasts a dedicated customer support team committed to addressing queries, concerns, and feedback promptly. Our mission is to enhance your car-buying journey, and our support team stands ready to assist at every step.

**11.7. Educational Resources for Informed Choices:**
Navigating the world of car buying can be complex, especially for first-time buyers. ClickCarGroup.com simplifies the process by offering educational resources. From informative articles to buying guides, we empower users with knowledge to make confident and informed choices.

**11.8. Embracing Innovation – The Future of Car Buying:**
As technology continues to redefine the automotive landscape, ClickCarGroup.com remains at the forefront of innovation. Stay tuned for future enhancements, including augmented reality experiences, virtual showrooms, and other cutting-edge features designed to elevate your car-buying journey.

**12. Conclusion – Your Trusted Partner in Automotive Excellence:**
With an extended exploration, we’ve delved into the intricacies that set ClickCarGroup.com apart. Thank you for choosing us as your trusted partner in automotive excellence. Navigate with confidence, explore our offerings, and embark on a journey of enriching car information and seamless transactions.

*Your Journey Starts Here – ClickCarGroup.com, Where Excellence Meets Automotive Innovation!*

**13. Consumer Rights and Legal Safeguards – Ensuring a Secure Transaction**

At ClickCarGroup.com, we prioritize consumer protection, aligning our practices with relevant legislation to ensure a secure and transparent transaction process. As part of our commitment, we provide comprehensive information on the Consumer Rights Act 2015 and the Consumer Protection from Unfair Trading Regulations (2008), empowering buyers to make informed decisions and reinforcing trust in our platform.

**13.1. Consumer Rights Act 2015 – Safeguarding Your Purchase:**

The Consumer Rights Act 2015, effective from 1 October 2015, covers the purchase of goods, digital content, and services, including new and used cars from official dealers. Key points to note:

– Products must be of satisfactory quality, fit for purpose, and as described.
– For cars purchased before 1 October 2015, the Sale of Goods Act still applies.
– The dealer is liable for faults present at the time of sale, even if they become apparent later.

**13.1.1. Satisfactory Quality:**
The Act defines “satisfactory quality” as meeting the standard a reasonable person would expect, considering factors like age, value, history, mileage, make, and description. If a vehicle is not of satisfactory quality, the remedy depends on the nature of the fault.

**13.1.2. Wear and Tear:**
Dealers are not liable for fair wear and tear or faults disclosed before the purchase. Legal recourse is available if the fault is not related to normal use or properly disclosed.

**13.1.3. Fit for Purpose:**
Buyers are entitled to use the vehicle for normal and advertised purposes. If a particular purpose is discussed or advertised, the vehicle must align with those expectations.

**13.1.4. Faults, Repairs, and Refunds:**
Buyers can reject a faulty product within the first 30 days. Between 30 days and 6 months, they are entitled to a repair, replacement, or refund. After 6 months, the burden is on the buyer to prove the fault existed at the time of delivery.

**13.2. Consumer Protection from Unfair Trading Regulations (2008) – Prohibiting Unfair Practices:**

Dealers must comply with the Consumer Protection from Unfair Trading Regulations (2008) to maintain fair business practices. Prohibited actions include:

– Giving false or insufficient information.
– Acting aggressively or against reasonable expectations.
– Engaging in specific banned practices, such as false claims about endorsements or limited availability.

**13.3. Buying Online – Distance Selling Regulations:**

The Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, effective from 13 June 2014, replaced the Distance Selling Regulations. Key points for online buyers:

– Rights are equivalent to face-to-face purchases when buying from a dealer online.
– The right to cancel within 14 days of receiving the goods.
– Refund within 14 days of the dealer receiving the returned goods.

**13.3.1. Buying from Private Sellers Online:**
For online purchases from private sellers, rights mirror face-to-face transactions. This includes online auctions where bids are placed on vehicles sold by private sellers.

At ClickCarGroup.com, we prioritize your rights and ensure adherence to consumer protection regulations, fostering a trustworthy and secure marketplace for all automotive transactions. For further legal advice or information, visit [www.adviceguide.org.uk](http://www.adviceguide.org.uk).

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